Automotive Finance Manager, Honda

Balise Motor Sales•West Springfield, MA
•$100,000 - $150,000•Onsite

About The Position

The Finance Manager provides exceptional customer service while helping customers and sales staff choose and close vehicle sales, and presents products that protect customers’ vehicle purchases. The role works with lenders to obtain financing approvals and completes vehicle purchases and related paperwork accurately and on time. The Finance Manager also follows up on and collects receivables, and reports day-to-day issues to the General Sales Manager and General Manager. The position is based at Honda West Springfield in West Springfield, Massachusetts. Compensation is listed as $100,000–$150,000 per year, base plus commission.

Requirements

  • Effective communication skills.
  • Ability to manage one’s own time.
  • Ability to type efficiently and enter accurate information into tracking systems.
  • Ability to perform basic mathematical calculations.
  • Basic computer skills.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Present the initial standard customer presentation (“pencil”) for vehicles of interest and explain available optional finance products.
  • Assist in closing deals according to Balise’s sales process.
  • Assist sales managers in selling and maintaining a respectable closing ratio.
  • Present vehicle protection packages and explain their benefits to customers.
  • Work with lenders and develop professional relationships to obtain financing for customers.
  • Submit deals electronically to banks using the appropriate dealer system.
  • Enter transactions accurately into CDK and bank approval systems, including DealerTrack, Route One, and CUDL.
  • Process transaction paperwork accurately and ensure it meets office, state-specific DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to collect all money and bank stipulations for contract funding.
  • Stack and scan deals and deliver them to the office promptly.
  • Coordinate with the sales team and managers to ensure transactions are accurate and meet customer expectations.
  • Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Work on and clear CIT and problem logs daily.
  • Follow up with customers as a courtesy reminder regarding purchased products requiring customer follow-up.
  • Assist the Sales Team with customer engagement in the sales department during peak traffic times.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid time off
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