Automotive Finance Manager - Luxury

Lexus of Wayzata•Wayzata, MN

14h•$75,000 - $200,000•Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Finance & Insurance Manager at Lexus of Wayzata. The role makes credit decisions, submits deals to lenders for approval, and helps resolve disconnects in the vehicle sales process. The manager identifies suitable finance and insurance products for customers and determines financing needs and payment options through consultative interviews. The position also presents transparent pricing and product options, processes finance transactions in compliance with state and federal requirements, and provides a strong customer experience. The manager works with dealership employees and customers to develop relationships, follows up on customer satisfaction, builds referrals, achieves sales goals, develops product knowledge, and completes administrative processes promptly and in accordance with company policy. Other duties may be assigned by management.

Requirements

Luxury brand experience is required.
Automotive retail experience is required.
High school diploma or equivalent.
Proven ability to provide an exceptional customer experience.
Ability to set and achieve targeted goals.
Highly detail-oriented and organized.
Demonstrated communication, consultative, interpersonal, and organizational skills.
Experience and desire to work with technology.
Valid in-state driver’s license and an acceptable, safe driving record.
Must be at least 18 years old to comply with company driving policy.
Willingness to undergo a background check and drug screen in accordance with applicable local and legal regulations.

Nice To Haves

Prior automotive sales or F&I experience.

Responsibilities

Welcome customers and transition them from Sales to Finance during the vehicle purchase process.
Work directly with employees and customers to develop relationships.
Determine customer financing needs and payment options through a consultative interview process.
Present customers with a transparent pricing menu detailing financing options and products.
Process finance transactions and ensure compliance with state and federal laws and regulations.
Follow up with customers to ensure satisfaction.
Build rapport with customers to create a base of referrals.
Set and achieve targeted sales goals.
Develop superior product knowledge to effectively help customers.
Handle administrative processes in a timely manner and in compliance with company policy.
Provide an exceptional customer experience to drive loyalty.
Perform other duties as assigned by management.