Auto Finance Manager- Luxury/Import
About The Position
The Ed Napleton Automotive Group is hiring an Auto Finance Manager for its Carmel-area dealerships. The role makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the vehicle sales process. The manager identifies appropriate finance and insurance products for customers and supports them throughout their vehicle purchase. This is an opportunity to join a large, growing automotive dealership group affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide. The company describes itself as family-owned and operated, with over 90 years in business.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Highly detail-oriented and organized.
- At least 2 years of automotive finance manager experience.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Experience and desire to work with technology.
- Valid in-state driver's license and an acceptable, safe driving record.
- Willingness to undergo a background check in accordance with local law and regulations.
- At least 18 years of age to comply with the company driving policy.
Nice To Haves
- Luxury or import automotive experience.
Responsibilities
- Welcome customers and transition them from Sales to Finance during the vehicle purchase process.
- Work directly with employees and customers to develop relationships.
- Determine customer financing needs and payment options through a consultative interview process.
- Present customers with a transparent pricing menu detailing financing options and products.
- Process finance transactions and ensure compliance with state and federal laws and regulations.
- Follow up with customers to ensure satisfaction.
- Build rapport with customers and create a base of referrals.
- Set and achieve targeted sales goals.
- Develop superior product knowledge to help customers effectively.
- Handle administrative processes in a timely manner and in compliance with company policy.
- Provide an exceptional customer experience to drive loyalty.
Benefits
- Medical, dental, and vision insurance.
- 401(k).
- Paid vacation and sick time.
- Paid training.
- Discounts on products, services, and vehicles.
- Growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
