Auto Finance Manager- Luxury/Import

Napleton Indiana•Indianapolis, IN
•Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Auto Finance Manager for its Carmel-area dealerships. The Automotive Finance and Insurance Manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. The role works with customers to identify appropriate finance and insurance products and options for their circumstances, and supports a transparent, compliant vehicle-purchase experience. This is an opportunity to join a growing automotive dealership group affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of automotive finance manager experience.
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Highly detail-oriented and organized.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record.
  • Willingness to undergo a background check in accordance with local law and regulations.
  • At least 18 years of age to comply with the company driving policy.

Nice To Haves

  • Luxury or import automotive experience.

Responsibilities

  • Welcome customers and transition them from Sales to Finance during the vehicle purchase process.
  • Work directly with employees and customers to develop relationships.
  • Determine customers’ financing needs and payment options through a consultative interview process.
  • Present customers with a fully transparent pricing menu detailing financing options and products.
  • Process finance transactions and ensure compliance with state and federal laws and regulations.
  • Follow up with customers to ensure satisfaction.
  • Build rapport with customers and create a base of referrals.
  • Set and achieve targeted sales goals.
  • Develop superior product knowledge to effectively assist customers.
  • Handle administrative processes promptly and in compliance with company policy.
  • Provide an exceptional customer experience to drive loyalty.
  • Make credit decisions and submit deals to lenders for approval.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid vacation and sick time.
  • Paid training.
  • Discounts on products, services, and vehicles.
  • Growth opportunities.
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