Automotive F&I Manager- Hyundai Columbus

AutoNation • Columbus, OH

18h

About The Position

The Automotive F&I Manager supports customers through the financing portion of their vehicle purchase in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, helps resolve disconnects in the sales process, and identifies suitable finance and insurance products for customers. The manager works with customers and employees to build relationships, determine financing needs and payment options through consultative interviews, and present transparent pricing menus. The position also processes finance transactions in compliance with state and federal regulations, follows up to ensure customer satisfaction, and contributes to sales goals and customer loyalty.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers and transition them from Sales to Finance during the vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a fully transparent pricing menu detailing financing options and products.
• Make credit decisions and submit deals to lenders for approval.
• Process finance transactions and ensure full compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED