Automotive/Dealership Sales BDC
Bruce Titus Automotive Group•Tacoma, WA
•$38,000 - $75,000•Onsite
About The Position
We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through acquisitions of new dealerships and expanding our current ones. We are big community supporters and provide a fun, exciting, and collaborative workplace where growth and advancement opportunities abound. We are responsible for interacting with service customers and making sure each of our customers had a truly extraordinary visit.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
Responsibilities
- Answer incoming service calls and schedules sales appointments or take messages.
- Checks department voicemails.
- Monitors texting platform and responds to customers.
- Make follow up calls to automated texts that were not responded to from manufacturer.
- Call/text customers to schedule appointments.
- Call and set up all we owe appointments and track on a google document.
- Prepare for next days appointments.
- Verify vehicle availability.
- Help sales team when possible.
- Answers basic customer inquiries.
- Refers more extensive inquiries to the appropriate person.
- Directs customers to the correct department, notifies the appropriate team member that a customer is waiting, or introduces the customer to the correct team member.
- Keep customer areas clean and orderly during hours of operation.
- Fill/Refill coffee machine, waiting room snacks and bottled water.
- Reorders supplies as needed.
- Other duties as assigned.
Benefits
- Medical
- Dental
- Vision Plan
- Paid Holidays
- PTO
- Short Term Disability
- 401(k) Retirement Plan w/match
- Life Insurance Plan
- On-going training and opportunity for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
