Automotive Sales BDC Representative

Haddad GMC•Adams, MA

13h•$17 - $19•Onsite

About The Position

Join Haddad GMC as an Automotive Sales BDC Representative in Adams, MA. This role supports the sales department by managing customer communications, scheduling appointments, and helping ensure an excellent customer experience throughout the vehicle purchasing process. It is an opportunity for someone with strong communication skills and an interest in the automotive industry to grow their career.

Requirements

Excellent verbal and written communication skills.
Previous experience in automotive sales or BDC is preferred but not required.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced work environment.
Proficiency with computers and CRM software.
Positive attitude and commitment to customer satisfaction.

Nice To Haves

Previous experience in automotive sales or BDC.

Responsibilities

Handle inbound and outbound customer calls, emails, and inquiries promptly and professionally.
Schedule appointments for sales staff and follow up with customers to confirm.
Maintain accurate records of customer interactions and update CRM systems.
Assist in lead generation and qualification to support the sales team.
Respond to customer questions about vehicle availability, financing, and promotions in a timely manner.
Collaborate with sales and service departments to support seamless customer experiences.

Benefits

Competitive hourly wage of $17.00–$19.00 per hour, paid weekly, plus commission.
Opportunities for career growth and advancement.
Supportive and friendly work environment.
Employee discounts on vehicles and services.
Comprehensive training and ongoing development.
Health coverage.
Dental coverage.
Vision coverage.
401(k) with annual match.
Sick leave.
Vacation.