Automotive Sales BDC Representative

Haddad GMC • Adams, MA

1d • Onsite

About The Position

Haddad GMC is hiring an Automotive Sales BDC Representative to support its sales department in Adams, MA. The representative manages customer communications, schedules appointments, and helps ensure an excellent customer experience throughout the vehicle purchasing process. The role involves responding to customer questions, maintaining customer interaction records, and supporting sales through lead generation and qualification. It is an opportunity for someone with strong communication skills and an interest in the automotive industry to develop their career.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced work environment.
• Proficiency with computers and CRM software.
• Positive attitude and commitment to customer satisfaction.

Nice To Haves

• Previous experience in automotive sales or BDC.

Responsibilities

• Handle inbound and outbound customer calls, emails, and inquiries promptly and professionally.
• Schedule appointments for sales staff and follow up with customers to confirm.
• Maintain accurate records of customer interactions and update CRM systems.
• Assist in lead generation and qualification to support the sales team.
• Respond to customer questions about vehicle availability, financing, and promotions.
• Collaborate with sales and service departments to provide seamless customer experiences.

Benefits

• Competitive hourly wage of $17.00–$19.00 per hour, paid weekly.
• Commission opportunities.
• Career growth and advancement opportunities.
• Supportive and friendly work environment.
• Employee discounts on vehicles and services.
• Comprehensive training and ongoing development.
• Health, dental, and vision benefits.
• 401(k) with annual match.
• Sick leave and vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed