Automotive BDC Sales Associate
About The Position
Antwerpen Automotive is seeking a motivated Automotive BDC Sales Associate to join its Chevrolet team in Sykesville, Maryland. The associate serves as the primary point of contact for prospective customers, generating leads, setting appointments, and supporting the sales team to help maximize dealership performance and customer satisfaction. The role involves communicating with customers by phone and other channels, maintaining records in the CDK CRM system, following up on sales leads, and coordinating with sales and service teams. Applicants must be at least 18 years old and authorized to work in the United States. A valid driver’s license, insurability by the company, and successful completion of a mandatory background check and drug screen are required. Antwerpen Automotive describes itself as a Maryland automotive group committed to customer experience, lasting relationships, integrity, community involvement, and excellence. It is an equal opportunity employer.
Requirements
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Proficiency with CRM software, especially CDK, and Microsoft Office Suite.
- Positive attitude, strong work ethic, and customer-focused mindset.
- At least 18 years old and authorized to work in the United States.
- Valid driver’s license and ability to be insured by the company.
- Must pass a mandatory background check and drug screen.
Nice To Haves
- Associate or bachelor’s degree preferred.
- Previous experience in automotive sales, customer service, or BDC roles is highly desirable.
Responsibilities
- Manage inbound and outbound calls to potential and existing customers.
- Schedule appointments between customers and sales staff to support a seamless buying experience.
- Maintain accurate and detailed records of customer interactions and sales activities in the CDK CRM system.
- Follow up on leads generated through internet, phone, and walk-ins to maximize sales opportunities.
- Collaborate with sales and service teams to address customer needs promptly and effectively.
- Communicate promptly and professionally with customers about vehicle availability, pricing, and promotions.
Benefits
- Competitive salary ranging from $32,000 to $75,000.
- Opportunity for performance-based bonuses and incentives.
- Comprehensive health benefits package.
- Paid time off and holidays.
- Supportive and dynamic work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
