Automotive Customer Service Representative

Valvoline Instant Oil Change•Roanoke, VA

About The Position

The Automotive Customer Service Representative acts as a trusted adviser to customers by evaluating their needs and performing maintenance to keep their vehicles serviced and safe. The role supports service center organization and productivity through guest interactions, thorough vehicle inspections, and knowledge of services and replacement parts. Duties include preventive automotive maintenance such as changing oil, checking and refilling vehicle fluids, replacing filters, and inspecting and replacing lights and wipers. The employee is also responsible for maintaining a clean and safe workplace. No experience is necessary. The position is offered full-time and part-time, and starts at $15.00 per hour plus incentives.

Requirements

  • Be friendly and ready to work as part of a customer-focused team.
  • Have an eagerness to learn.
  • Be able to lift up to 50 pounds.
  • Have full mobility and the ability to work with hands above the head.
  • Be able to stand for extended periods and climb stairs.

Responsibilities

  • Evaluate customers’ needs and act as a trusted adviser, performing maintenance to keep vehicles serviced and safe.
  • Support service center organization and productivity through guest interactions, thorough vehicle inspections, and knowledge of services and replacement parts.
  • Perform preventive automotive maintenance, including changing oil, checking and refilling vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
  • Maintain a clean and safe workplace.

Benefits

  • Health insurance, including dental, vision, and medical coverage.
  • Paid vacation and holidays.
  • Matching 401(k).
  • Paid on-the-job training.
  • Leadership development and coaching.
  • Company-provided uniforms and tools.
  • Tuition reimbursement, including technical certifications.
  • Safety shoes offered through the company.
  • No late evenings.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service