Automotive Business Development Representative
About The Position
Vaden Automotive is seeking motivated Business Development Representatives (BDRs) to join its team. In this role, you will respond to internet, phone, and live chat inquiries using a guided script, provide information about vehicle pricing and availability, and set appointments for potential customers to visit the dealership and meet with the sales team. The position is based in a fun, fast-paced Business Development Center where the company says it appreciates its team and invests in their success. Vaden Automotive is a family-owned organization with dealerships across the Southeast. It has served customers and supported charitable organizations and local communities for over 50 years. The company offers hands-on training, career advancement opportunities, and a supportive, high-energy environment.
Requirements
- High school diploma or equivalent is required.
- At least 3 years of customer service experience is required.
- Strong communication and customer service skills.
- Positive, upbeat attitude and motivation to succeed.
- Energetic, team-oriented approach and ability to thrive in a fast-paced environment.
- Ability to multitask, follow directions, and remain adaptable.
- Strong work ethic and professional appearance.
- Ability to use Microsoft Teams, Microsoft Outlook, and cellular phone communication.
Nice To Haves
- Automotive BDC experience is a plus, but not required; training is provided.
- Call center or customer service background is helpful.
- At least 1 year of business development experience is preferred.
- At least 1 year of automotive sales experience is preferred.
Responsibilities
- Respond to internet, phone, and live chat inquiries using a guided script.
- Provide accurate and professional answers about vehicle pricing and availability.
- Identify customer needs and respond in a friendly and helpful manner.
- Schedule multiple customer appointments daily with the dealership sales team.
- Follow up with leads who are not yet ready to schedule an appointment.
Benefits
- Excellent income potential.
- Ongoing, hands-on training.
- 5-day work week and closed on Sundays.
- Health, dental, and vision insurance.
- Supplemental accident, disability, life, critical illness, and cancer wellness insurance.
- 401(k) investment plan.
- Paid vacation and holidays.
- Employee discounts on vehicles and service.
- Tuition reimbursement.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
