Automotive Business Development Representative

Vaden Nissan of Hilton Head • Bluffton, SC

12d

About The Position

Vaden Automotive is seeking motivated Business Development Representatives (BDRs) to work in its Business Development Center. The role responds to internet, phone, and live chat inquiries using a guided script, provides information about vehicle pricing and availability, and aims to schedule appointments for potential customers to meet with the dealership sales team. Representatives also identify customer needs and follow up with leads who are not yet ready to schedule. The position is based in a fun, fast-paced, supportive environment with training and career advancement opportunities.

Vaden Automotive is a family-owned organization with dealerships across the Southeast. It has served customers for more than 50 years and supports charitable organizations and local communities.

Requirements

• High school diploma or equivalent required.
• At least 3 years of customer service experience required.
• Strong communication and customer service skills.
• Positive, upbeat attitude and motivation to succeed.
• Energetic, team-oriented approach and ability to thrive in a fast-paced environment.
• Ability to multitask, follow directions, and remain adaptable.
• Strong work ethic and professional appearance.
• Required use of Microsoft Teams, Microsoft Outlook, and cellular phone communication.

Nice To Haves

• Automotive BDC experience is a plus, but not required; training is provided.
• Call center or customer service background is helpful.
• At least 1 year of business development experience preferred.
• At least 1 year of automotive sales experience preferred.

Responsibilities

• Respond to internet, phone, and live chat inquiries using a guided script.
• Provide accurate and professional answers about vehicle pricing and availability.
• Identify customer needs and respond in a friendly and helpful manner.
• Schedule multiple customer appointments daily with the dealership sales team.
• Follow up with leads who are not yet ready to schedule an appointment.

Benefits

• Excellent income potential.
• Ongoing, hands-on training.
• 5-day work week and closed on Sundays.
• Health, dental, and vision insurance.
• Supplemental accident, disability, life, critical illness, and cancer wellness insurance.
• 401(k) investment plan.
• Paid vacation and holidays.
• Employee discounts on vehicles and service.
• Tuition reimbursement.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED