Automotive Assistant Manager
About The Position
The Automotive Assistant Manager helps lead daily store and repair-shop operations while delivering a strong customer experience. The role leads by example, opens and closes the shop, sets the daily plan, and maintains a safe, clean, and efficient workplace. The manager advises customers, prepares and explains estimates, turns inspection findings into recommendations, and supports service sales. They coach advisors and technicians, reinforce processes, and help manage inventory, ordering, cash handling, point-of-sale activities, scheduling, performance metrics, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and maintains high standards throughout each shift.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver's license.
- Ability to lift 70 lbs.
- Self-starter who thrives on results, accountability, and growth.
- Open availability, including weekends, to lead and support the team during peak business times.
Responsibilities
- Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
- Greet and advise customers, build estimates, explain work clearly, and close sales.
- Translate vehicle inspections into trusted recommendations for customers and serve as a link between technicians and customers.
- Coach service advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
- Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when they are out and model high standards on every shift.
Benefits
- Medical, dental, and vision insurance
- Health Savings and Flexible Spending Accounts
- Supplemental life and short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible Paid Time Off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
