Automotive Assistant Manager

Big Brand Tire & Service•Lake Forest, CA

2d•$56,520 - $79,200

About The Position

The Automotive Assistant Manager helps lead daily store and shop operations, deliver a strong customer experience, and support the team. The role includes opening and closing, setting the daily plan, maintaining a safe, clean, efficient shop, advising customers, preparing estimates, and explaining and recommending vehicle service. The assistant manager coaches advisors and technicians, supports business operations including inventory, ordering, cash handling, scheduling, KPI tracking, and OSHA/EHS compliance, and covers for the Store Manager when needed.

Requirements

At least 1–3 years of experience in automotive service management or retail repair leadership.
Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
Proven ability to lead a team in a high-volume, fast-paced environment.
Excellent communication and problem-solving skills.
Valid driver’s license and ability to lift 70 lbs.
Self-starter who thrives on results, accountability, and growth.
Open availability, including weekends, to support the team during peak business times.

Responsibilities

Open and close the store, set the daily game plan, and keep the shop safe, clean, and efficient.
Greet and advise customers, build estimates, explain work clearly, and close sales.
Translate vehicle inspections into trusted service recommendations for customers.
Coach service advisors and technicians, reinforce processes, recognize successes, and address performance gaps.
Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
Cover for the Store Manager when they are absent and model high standards on every shift.