Automotive Assistant Manager
About The Position
The Automotive Assistant Manager helps lead store operations and deliver a strong customer experience at Big Brand Tire & Service. The role includes opening and closing the shop, setting the daily plan, maintaining a safe, clean, and efficient work environment, advising customers and preparing estimates, and communicating inspection results as clear recommendations. The Assistant Manager coaches service advisors and technicians, reinforces processes, and helps the team meet performance expectations. Responsibilities also include inventory and ordering, cash handling and point-of-sale operations, scheduling, KPI tracking, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and models high standards throughout each shift. The position requires open availability, including weekends, and may involve lifting up to 70 pounds.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver's license.
- Ability to lift 70 pounds.
- Open availability, including weekends, to lead and support the team during peak business times.
- Self-starter who thrives on results, accountability, and growth.
Responsibilities
- Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
- Greet and advise customers, build estimates, explain work clearly, and close sales.
- Translate vehicle inspections into trusted recommendations for customers and act as a bridge between technicians and customers.
- Coach service advisors and technicians, reinforce processes, celebrate wins, and address performance gaps.
- Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when the Store Manager is absent.
- Model high standards on every shift.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee assistance program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
