Automotive Assistant Manager
About The Position
The Automotive Assistant Manager leads daily store and shop operations, supports customers through automotive service sales, and develops the team. The role involves opening and closing, setting the daily plan, maintaining a safe, clean, efficient shop, advising customers, preparing estimates, explaining recommended work, and connecting technicians’ inspections with customer recommendations. The Assistant Manager also supports inventory and ordering, cash handling and point-of-sale operations, scheduling, KPI tracking, and OSHA/EHS compliance. When the Store Manager is absent, the Assistant Manager covers the store and maintains high standards throughout each shift. Open availability, including weekends, is expected to support the team during peak business times.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver’s license.
- Ability to lift 70 pounds.
- Self-starter who thrives on results, accountability, and growth.
- Open availability, including weekends.
Responsibilities
- Open and close the store, set the daily plan, and keep the shop safe, clean, and efficient.
- Greet and advise customers, prepare estimates, explain work clearly, and close sales.
- Translate vehicle inspections and technician findings into trusted customer recommendations.
- Coach service advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
- Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when absent and model high standards on every shift.
- Support the team during peak business times, including weekends.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee assistance program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
