Automotive Assistant Manager
About The Position
The Automotive Assistant Manager helps lead a tire and auto repair shop, supporting daily operations and delivering a strong customer experience. The role includes opening and closing the shop, setting daily priorities, maintaining a safe, clean, and efficient workplace, advising customers, preparing estimates, explaining recommended work, and closing sales. The Assistant Manager also connects technicians and customers by translating vehicle inspections into clear recommendations. The role develops and coaches advisors and technicians, reinforces processes, and supports team performance. Operational duties include inventory and ordering, cash handling and point-of-sale tasks, scheduling, KPI tracking, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and maintains high standards throughout each shift. The position requires open availability, including weekends, to support peak business times.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver’s license.
- Ability to lift 70 pounds.
- Open availability, including weekends, to lead and support the team during peak business times.
- Self-starter who thrives on results, accountability, and growth.
Responsibilities
- Open and close the shop, set daily priorities, and maintain a safe, clean, and efficient workplace.
- Greet and advise customers, prepare estimates, explain services clearly, and close sales.
- Translate vehicle inspections and technicians’ findings into trusted recommendations for customers.
- Coach service advisors and technicians, reinforce processes, recognize successes, and address performance gaps.
- Manage inventory and ordering, cash handling and point-of-sale duties, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when absent and model high standards on every shift.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee Assistance Program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
