Automotive Assistant Manager
About The Position
The Automotive Assistant Manager helps lead day-to-day operations at a tire and auto repair store, supporting customers, technicians, and the wider team. The role includes opening and closing the shop, setting daily priorities, and maintaining a safe, clean, efficient work environment. The Assistant Manager delivers the guest experience by advising customers, preparing estimates, clearly explaining recommended work, and closing sales, while connecting customers with technicians' inspection findings. The position also involves coaching service advisors and technicians, reinforcing processes, and addressing performance gaps. Business responsibilities include inventory and ordering, cash handling and point-of-sale tasks, scheduling, key performance indicator tracking, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and maintains high standards throughout each shift. The role requires open availability, including weekends, to support the team during peak business periods.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver's license.
- Ability to lift 70 pounds.
- Self-starter who thrives on results, accountability, and growth.
- Open availability, including weekends.
Responsibilities
- Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
- Greet and advise customers, build estimates, explain work clearly, and close sales.
- Translate vehicle inspections and technicians' findings into trusted customer recommendations.
- Coach service advisors and technicians, reinforce processes, celebrate successes, and address gaps.
- Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when absent and model high standards on every shift.
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Supplemental life and short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible paid time off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
