Automotive Assistant Manager
About The Position
The Automotive Assistant Manager helps lead daily store and shop operations, delivering a strong customer experience while supporting and developing the team. The role involves opening and closing the shop, setting daily priorities, and maintaining a safe, clean, and efficient workplace. The Assistant Manager advises customers, prepares estimates, explains recommended work, and helps close sales, while connecting technicians’ inspection findings with clear customer recommendations. The position also supports inventory and ordering, cash handling and point-of-sale operations, scheduling, key performance indicator tracking, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and models high standards throughout each shift.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver’s license.
- Ability to lift 70 pounds.
- Open availability, including weekends, to support the team during peak business times.
- Self-starter who thrives on results, accountability, and growth.
Responsibilities
- Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
- Greet and advise customers, build estimates, explain work clearly, and close sales.
- Translate technicians’ inspections into trusted recommendations for customers.
- Coach service advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
- Manage inventory and ordering, cash handling and point-of-sale operations, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when they are absent and model high standards on every shift.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee assistance program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
