Auto Property Damage Adjuster

United Auto Insurance•Miami Gardens, FL

9d•Remote

About The Position

United Automobile Insurance Company (UAIC), a family-owned and established organization founded in 1989, is seeking an Auto Property Damage Adjuster. As one of the largest privately held property and casualty insurance companies in the United States, UAIC is committed to quality service, disciplined underwriting, and strategic claims handling. The company invests in personnel and technology to ensure efficiency and specialized operations, leading to its market leadership in every state where it operates. This remote position allows the adjuster to work from their preferred location within the Southeast region and is responsible for evaluating and processing insurance claims, including reviewing coverage, assessing damage, determining liability, and negotiating settlements.

Requirements

Must hold a Florida 6-20 All Lines Adjuster License
Proficient in Word, Excel, Windows-based applications, and internet usage.
Strong analytical and problem-solving skills.
Excellent communication and negotiation abilities.
Attention to detail and organizational skills.
Ability to work independently, make sounds judgments, and handle multiple claims simultaneously.

Nice To Haves

Bachelor’s degree in a relevant field (such as business, finance, or a related discipline) preferred.
Four years of prior experience in insurance or customer service accepted in lieu of degree.
A dual license in Texas is highly preferred
Bilingual preferred (English/Spanish).
Knowledge of property and casualty insurance policies, regulations, and procedures is a plus.

Responsibilities

Conduct thorough investigations for low complexity insurance claims.
Collect relevant information, such as photographs, statements, police reports, and any other documentation necessary for assessment.
Review the extent of damage to vehicles or other insured items.
Utilize industry-standard tools and software to estimate repair costs and replacement values, as needed.
Review insurance policies to verify coverage, limitations, and exclusions.
Ensure that claims fall within the scope of the policy and comply with legal and regulatory requirements.
Analyze circumstances surrounding accidents or incidents to establish liability.
Complete appropriate documentation of all interactions, investigations, and assessments.
Communicate findings and decisions to policyholders, claimants, and other stakeholders in a professional and empathetic manner.
Negotiate fair and reasonable settlements with claimants or their representatives.
Ensure compliance with company policies, industry regulations, and legal requirements during the settlement process.
Provide excellent customer service by addressing inquiries, concerns, and providing regular updates to policyholders and claimants.
Work closely with other departments, such as underwriting and legal to ensure accurate and timely claims processing.
Stay updated on industry regulations and compliance standards.