Auto Parts Counter Sales Full-time #72

Replacement Parts•Sedalia, MO

3d•Onsite

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales to customers, takes orders in person and by phone, and supports store operations through sales programs and customer- and team-oriented activities. Sales incentives may be available. Products may include aftermarket automotive replacement parts, heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. Replacement Parts, Inc. and Crow Burlingame operate wholesale auto parts and automotive paint stores and a warehouse division. The company employs approximately 1,400 people across about 220 locations in 12 states and is part of the Bumper to Bumper Auto Parts family. This position has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing. It is identified as safety-sensitive because it involves heavy equipment and hazardous materials.

Requirements

High school diploma or equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customer or employee groups.
Ability to calculate figures and amounts involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagram instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license; a Class E license is required for Missouri locations, along with a clean driving record.
Ability to meet the physical demands of the job, including regularly standing, walking, handling objects, reaching, and communicating; and lifting or moving up to 50 pounds occasionally.
Ability to work in the described environment, including frequent exposure to fumes or airborne particles and outside weather conditions.
Compliance with the company's post-offer, pre-employment drug testing requirement.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

Provide exceptional customer service, including helping customers determine which parts they need.
Promote sales programs and support store performance through customer- and team-oriented activities.
Research parts availability, stock numbers, inventory status, and pricing using computers and catalogs; seek assistance when needed.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Check in, put up, straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for handling new and defective core returns, customer credits, and related paperwork; work with a manager until able to process paperwork independently.
Complete assigned online training and knowledge tests, and attend or complete training on product lines.
Work home-store inventory and assist with inventory at other locations if assigned.
Safely drive a vehicle in different weather and traffic conditions.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Attend work as scheduled and on time unless management authorizes time off; conduct oneself courteously and respectfully toward customers and coworkers.
Learn store systems and processes, cooperate with coworkers, follow safety policies and guidelines, and maintain a neat, clean, professional appearance.
Perform other tasks as assigned.