Auto Parts Counter Sales (Full Time) #6010

Bumper to Bumper Auto Parts•Greenwood, LA

2d•Onsite

About The Position

BTB is hiring a Counter Sales Level 1 employee for its new Greenwood, Louisiana location, with training beginning before the location’s planned March opening. Training will take place at neighboring Shreveport locations. The role provides friendly, courteous over-the-counter sales, takes orders in person and by phone, and supports store operations through sales programs and customer- and team-oriented activities. Products may include aftermarket automotive replacement parts, heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. Sales incentives may be available. The position involves learning store systems, product lines, and processes; helping customers identify needed parts; researching availability and pricing using computers and catalogs; pulling and processing orders; handling transactions and returns; and maintaining inventory and store cleanliness. The role has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing. It is designated safety-sensitive due to the use of heavy equipment and hazardous material.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and clean driving record. (Class E is required for Missouri locations.)
Ability to meet the physical demands of the job, including lifting and moving items up to 50 pounds, with reasonable accommodations as applicable.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Pass post-offer, pre-employment drug testing.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

Attend work as scheduled and on time, unless management authorizes time off.
Treat customers and coworkers courteously, respectfully, and kindly; cooperate and coordinate with coworkers as a team member.
Learn the company’s store systems, processes, and product lines, and complete assigned training programs and knowledge tests.
Comply with legal, regulatory, and company safety guidelines, practices, and policies.
Maintain a neat, clean, and professional appearance.
Provide exceptional customer service, including helping customers determine which parts they need and partnering with more experienced employees when needed.
Research parts availability, stock numbers, inventory status, and pricing using computers and catalogs; ask for assistance when needed.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Check in, put up, straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for handling new and defective core returns, customer credits, and related paperwork; process paperwork independently when the manager determines experience is adequate.
Safely drive a vehicle in varying weather and traffic conditions.
Work the home-store inventory and assist with inventory at other locations if assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Perform other tasks as assigned.