Auto Liability PD Adjuster

Gallagher•Lower Allen Township, PA

1d•Remote

About The Position

The Auto Liability PD Adjuster investigates, evaluates, and resolves auto liability property damage claims. The role applies claims management experience and analytical skills to assess exposure, determine an appropriate course of action, and resolve claims. The adjuster communicates extensively with claimants and other parties involved in the claims process, provides empathetic customer service on clients’ behalf, and partners with clients to improve claims management processes. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster is responsible for timely, efficient documentation and communication of claim activity. The role handles claims nationwide and is eligible for fully remote work. Appropriate licensing or certification is required in every state where claims are handled; Texas, Florida, and Georgia adjuster licenses are identified as preferred.

Requirements

High school diploma.
Minimum of 3 years of related claims experience.
Appropriate licensing and/or certification in all states in which claims are being handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.
Experience with auto liability claims, property damage claims, liability investigations, third-party recovery, and arbitration.
Active adjuster licenses in Texas, Florida, and Georgia.

Responsibilities

Investigate, evaluate, and resolve auto liability property damage claims.
Analyze claims exposure, plan the proper course of action, and make informed decisions to bring claims to resolution.
Communicate with claimants and other parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims consistently with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients.