Auto Glass Installation Technician Trainee
About The Position
A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and develops the foundational skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on completing work promptly and to high-quality standards while creating a positive customer experience. The trainee apprentices in auto glass installation and repair, automotive safety-system recalibration, troubleshooting, diagnostic testing, and additional customer services. The role involves safely operating company and customer vehicles and using company-issued tools and chemicals. Employees must comply with company policies and standards and may be assigned other related duties. The position pays $20.25 per hour during training, increasing to $24.00 per hour after training and certification. Employees can also earn $5 per set of wiper blades added for customer safety. The employer describes a benefits package valued at more than $10,000, including a 401(k) with company matching, medical plans, paid time off, holidays, volunteer days, an option to buy additional PTO or sell up to 16 unused hours, and up to $5,250 per year in tuition reimbursement. Training is paid, and tools and resources are provided.
Requirements
- Must be at least 18 years old.
- Valid state-issued driver’s license and any other license required by applicable law to operate a company vehicle.
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
- Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
- Ability to use hand tools and power tools safely and effectively.
- Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
- Professionalism and commitment to outstanding customer service and exceeding customer expectations.
- Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
- Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
- Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
- Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
- Problem-solving and troubleshooting skills, independently and collaboratively.
- Ability to read, write, and interpret English and technical directions.
- Ability to communicate orally by phone and in writing via computer or other electronic means.
- Ability to maintain a professional appearance and comply with company dress code and PPE policies.
- Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.
Nice To Haves
- High school diploma, GED, or equivalent preferred.
Responsibilities
- Learn through paid hands-on and classroom training and apprenticeship.
- Observe and assist with auto glass installation and repair.
- Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
- Provide additional services and products.
- Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
- Safely operate company and customer vehicles and use company-issued tools and chemicals.
- Comply with company policies and standards.
- Perform other duties as assigned.
Benefits
- 401(k) plan with company matching
- Medical plans
- Paid time off
- Paid holidays
- Volunteer days
- Option to buy additional PTO or sell up to 16 hours of unused time
- Up to $5,250 annually in tuition reimbursement
- Paid training
- Company-provided tools and resources
- Competitive weekly pay starting at $20.25 per hour and increasing to $24.00 per hour after training and certification
- Earn $5 per set of wiper blades added for customer safety
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
