Auto Glass Installation Technician Trainee

Safelite • Burnsville, MN

10d • $22 - $27

About The Position

The Auto Glass Technician is a hands-on professional who uses Safelite training, tools, and technology to perform vehicle glass repairs, replacements, and recalibrations in a shop or through the Mobile Glass Shop. The role focuses on safety, quality, efficiency, and exceptional customer service, and includes working with customers and operating company and customer vehicles. The trainee receives paid training and the tools and resources needed for the job.

Requirements

• High school diploma, GED, or equivalent is preferred.
• Valid state-issued driver’s license and any other licenses required by law to operate a company vehicle.
• Safelite SafeTech™ certification is required.
• Must be at least 18 years old.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to safely and effectively use hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab camera/video surveillance, cameras, GPS, and other tracking technologies.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to meet customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company uniform and PPE policies.
• Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, prioritizing safety, quality, efficiency, and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), applicable chemicals, work order and customer administration systems, and Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with scheduled customers in person, by text, and by phone; present, promote, and sell promotional items and services.
• Comply with company policies and standards and perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED