Auto Glass Installation Technician Trainee

Safelite • Saint Matthews, SC

4d • $19 - $23

About The Position

A Technician Trainee learns to become a proficient auto glass technician through paid hands-on and classroom training. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and demonstrate the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating a positive customer experience.

The trainee observes and assists with auto glass installation and repair, automotive safety-system recalibrations, diagnostics, and related customer services. The role also involves studying for certification, safely using company vehicles, customer vehicles, tools, and chemicals, and following company policies and standards. The position requires physical work in varied outdoor conditions and flexibility in daily start and end times to meet customer needs.

Requirements

• Be at least 18 years of age.
• Have a valid state-issued driver's license and any other licenses required by law to operate a company vehicle.
• Be able to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Be able to stand for extended periods and work in tight spaces, including bending and twisting.
• Be able to use hand tools and power tools safely and effectively.
• Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring via in-cab safety camera or video surveillance technology.
• Maintain professionalism and a strong customer-service orientation.
• Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Be able to work with chemicals, including flammable chemicals, as applicable to the fitting process.
• Be available to work scheduled days and flexible start and end times to accommodate customer needs.
• Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
• Have problem-solving and troubleshooting ability, independently and collaboratively.
• Be able to read, write, and interpret English and technical directions.
• Be able to communicate orally by phone and in writing by computer or other electronic means.
• Maintain a professional appearance and follow company dress code and PPE policies.
• Be willing and able to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products to customers.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and adherence to taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $19.25 per hour, increasing to $22.75 per hour after training and certification.
• Earn $5 per set of wiper blades added for customer safety.
• Potential promotion within the first year based on performance metrics.
• 401(k) plan with company matching.
• Medical plans.
• Paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Tuition reimbursement up to $5,250 annually.
• Paid training and tools and resources needed for the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED