Auto Glass Installation Technician Trainee

Safelite•Blaine, MN

10d•$22 - $27

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with an emphasis on completing customer jobs promptly and to high quality standards. The trainee learns Safelite’s methods by observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, conducting diagnostic testing, and providing additional services and products. The role also includes studying for and passing certification testing, safely operating vehicles and using company-issued tools and chemicals, and complying with company policies and standards.

Requirements

Must be 18 years of age or older.
Valid state-issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
Ability to use hand tools and power tools safely and effectively.
Ability to operate a motor vehicle in accordance with applicable laws and agree to monitoring by in-cab vehicle safety camera/video surveillance technology.
Professionalism and passion for outstanding customer service and exceeding customer expectations.
Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
Proficiency in computerized diagnostic tools for recalibrations and troubleshooting.
Problem-solving and troubleshooting ability, independently and collaboratively.
Ability to read, write, and interpret English and technical directions.
Ability to communicate orally by phone and in writing by computer or other electronic means.
Ability to maintain a professional appearance and follow company dress code and PPE policies.
Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent is preferred.

Responsibilities

Learn through paid hands-on and classroom training.
Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
Provide additional services and products.
Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
Safely operate company and customer vehicles and use company-issued tools and chemicals.
Perform other duties as assigned.
Comply with all policies and standards.
Provide timely, high-quality customer service.

Benefits

Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
Opportunity to earn additional income when customers choose value-added products and services.
Technician career levels determined by performance metrics for efficiency, quality, and customer satisfaction.
Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
Option to buy additional paid time off or sell unused time, up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and the tools and resources needed for the role.

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