Auto Glass Installation Technician Trainee

Safelite • Akron, OH

26d • $21 - $25

About The Position

The Technician Trainee is trained and educated to become a proficient auto glass technician. Through hands-on and classroom instruction, the trainee learns to assist with auto glass installation and repair, recalibrate automotive safety systems, troubleshoot issues, and provide additional services and products. After completing the training program and passing required testing, the trainee receives Safelite SafeTech certification and gains the fundamental skills to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, a service mindset, and a commitment to timely, high-quality work that brings customers unexpected happiness.

Requirements

• Valid state-issued driver's license and any other licenses required by applicable law to operate a company vehicle.
• Must be at least 18 years old.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to safely and effectively use a variety of hand and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Participate in paid, hands-on and classroom training and apprenticeship.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles, as well as company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $21.25 per hour, increasing to $25.25 per hour after training and certification.
• Potential promotion after the first year, with technician career levels determined by performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED