Auto Glass Installation Technician Trainee

Safelite • Madison, AL

27d • $20 - $24

About The Position

A Technician Trainee is trained through hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee receives Safelite SafeTech certification and gains fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, care, and a service mindset, with a focus on completing work promptly and to high quality standards while creating a positive customer experience.

The position includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, and providing additional products and services. Trainees study and pass testing to demonstrate proficiency and follow the techniques taught in the program. They operate company and customer vehicles and use company-issued tools and chemicals safely, comply with policies and standards, and perform other duties as assigned.

Requirements

• Be at least 18 years old.
• Hold a valid state-issued driver’s license and any other license required by applicable laws to operate a company vehicle.
• Be able to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Be able to stand for extended periods, work in tight spaces, and bend and twist.
• Be able to use hand tools and power tools safely and effectively.
• Be able to operate a motor vehicle in accordance with applicable laws and agree to monitoring by in-cab vehicle safety camera or video surveillance technology.
• Maintain professionalism and a strong commitment to customer service and exceeding customer expectations.
• Be able to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Be able to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Be able to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Be proficient in using computerized diagnostic tools for recalibrations and troubleshooting.
• Have problem-solving and troubleshooting abilities, independently and collaboratively.
• Be able to read, write, and interpret English and technical directions.
• Be able to communicate orally by phone and in writing using a computer or other electronic means.
• Maintain a professional appearance and comply with company dress code and PPE policies.
• Be willing and able to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent.

Responsibilities

• Participate in paid hands-on and classroom training and apprenticeship.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential for promotion within the first year, with technician career levels determined by performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED