Auto Glass Installation Technician Trainee

Safelite • Deer Park, TX

26d

About The Position

A Technician Trainee receives hands-on and classroom instruction to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and develop the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role requires a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while creating a positive customer experience.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, diagnostic troubleshooting, and providing additional services and products. The trainee must study and pass testing to demonstrate proficiency and follow the techniques taught. The position also involves safely operating company and customer vehicles and using company-issued tools and chemicals, complying with company policies and standards, and performing other duties as assigned. Work may be outdoors in varied weather and temperatures, and scheduled days may have flexible start and end times to meet customer needs.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by law to operate a company vehicle.
• Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to vehicle monitoring through in-cab safety camera/video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Learn and apprentice through hands-on and classroom training.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned and comply with company policies and standards.

Benefits

• Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed