Auto Glass Installation Technician Trainee

Safelite • Prescott, AZ

26d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician through hands-on and classroom instruction. After completing the training program, the trainee receives Safelite SafeTech certification and gains the fundamental skills to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset, with an emphasis on timely, high-quality work and positive customer experiences.

The trainee apprentices in auto glass installation and repair, automotive safety-system recalibration, troubleshooting, diagnostic testing, and providing additional services and products. The position also involves safely operating company and customer vehicles and using company-issued tools and chemicals. The schedule is Monday through Saturday, with Sunday and one additional weekday off; start and end times may vary to accommodate customer needs.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab safety camera/video surveillance technology.
• Professionalism and a commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days and flexibility with start and end times to meet customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow Company dress code and PPE policies.
• Ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour and increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed