Auto Glass Installation Technician Trainee

Safelite • Montgomery, AL

26d

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and develop the fundamental skills needed to independently repair and replace auto glass and recalibrate automotive safety systems. The role emphasizes a can-do attitude, care, service, timely work, and high-quality customer outcomes.

The trainee learns by observing and assisting with auto glass installation and repair, recalibrating vehicle safety systems, troubleshooting and diagnostic testing, and providing additional services and products. The role also requires safe operation of company and customer vehicles, tools, and chemicals, and compliance with company policies and standards. Work may take place outdoors in varied weather and extreme temperatures, and schedules must accommodate customer needs.

Starting pay is $20.25 per hour, increasing to $24.00 per hour after training and certification. Additional income may be earned when customers choose value-added products and services. The posting notes the potential for promotion during the first year based on performance metrics for efficiency, quality, and customer satisfaction.

Requirements

• Must be at least 18 years of age.
• Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Professionalism and a passion for outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexible start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent is preferred.

Responsibilities

• Participate in paid hands-on and classroom training to learn the Safelite method.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and use of taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Comply with all policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential for promotion during the first year based on performance metrics.
• Benefits package stated to be valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and the tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed