Auto Glass Installation Technician Trainee
About The Position
A Technician Trainee is trained and educated to become a proficient auto glass technician. Through hands-on and classroom training, the trainee learns to install and repair auto glass, recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing. After completing the training program and passing required testing, the trainee receives Safelite SafeTech certification and gains the fundamental skills needed to perform glass repair, replacement, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing work promptly and to high quality standards while providing excellent customer service. The position includes paid training, use of company-issued tools and chemicals, and operation of company and customer vehicles. Pay starts at $20.25 per hour and increases to $24 per hour after training and certification. Technicians may earn $5 per set of wiper blades added for customer safety, and may have the opportunity for promotion after their first year based on performance metrics.
Requirements
- Must be at least 18 years old.
- Valid state-issued driver’s license and any other licenses required by applicable laws to operate a company vehicle.
- Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
- Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
- Ability to use hand tools and power tools safely and effectively.
- Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored via in-cab safety camera/video surveillance technology.
- Professionalism and a passion for outstanding customer service and exceeding customer expectations.
- Ability to work outside for extended periods in varied weather conditions and extreme temperatures.
- Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
- Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
- Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
- Problem-solving and troubleshooting skills, working independently and collaboratively.
- Ability to read, write, and interpret English and technical directions.
- Ability to communicate orally by phone and in writing via computer or other electronic means.
- Ability to maintain a professional appearance and follow company dress code and PPE policies.
- Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
Nice To Haves
- High school diploma, GED, or equivalent is preferred.
Responsibilities
- Participate in paid hands-on and classroom training and apprenticeship.
- Observe and assist with auto glass installation and repair.
- Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
- Provide additional services and products to customers.
- Study for and pass testing to become a Safelite-certified Technician, demonstrating proficiency in installations and following taught techniques.
- Safely operate company and customer vehicles, as well as company-issued tools and chemicals.
- Complete jobs promptly and to high quality standards while providing outstanding customer service.
- Comply with company policies and standards.
- Perform other duties as assigned.
Benefits
- Competitive weekly pay starting at $20.25 per hour and increasing to $24 per hour after training and certification.
- Earn $5 per set of wiper blades added for customer safety.
- Potential promotion after the first year based on performance metrics.
- Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
- Program to buy additional PTO or sell unused time, up to 16 hours.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and the tools and resources needed for success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
