Auto Glass Installation Technician Trainee

Safelite • Wisconsin Rapids, WI

26d

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee earns Safelite SafeTech certification and gains the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, caring heart, and service mindset while completing customer jobs promptly and to high quality standards.

The trainee learns and apprentices the Safelite way by observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and completing diagnostic tests, and providing additional services and products. The role also includes studying and passing certification tests, safely operating vehicles and using company-issued tools and chemicals, and complying with company policies and standards.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver's license and any other license(s) required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, bend, and twist the body.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with applicable laws and agreement to be monitored by in-cab vehicle safety camera/video surveillance technology.
• Professionalism and commitment to providing outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days with flexible start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent (preferred).

Responsibilities

• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency and use of taught techniques.
• Safely operate company and customer vehicles and use company-issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED