Auto Glass Installation Technician Trainee
About The Position
A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and gain the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role calls for a can-do attitude, a caring heart, and a service mindset, with a focus on completing customer work promptly and to high quality standards. The trainee observes and assists with auto glass installation and repair, recalibrates automotive safety systems, provides additional services and products, and studies for certification testing. The role also involves safely operating company and customer vehicles and using company-issued tools and chemicals. The position requires flexibility in start and end times to accommodate customers, along with the ability to work outdoors and meet physical demands. Compensation starts at $20.25 per hour and increases to $24.00 per hour after training and certification. Additional earning opportunities and possible promotion to senior or master technician are described.
Requirements
- Must be at least 18 years old.
- A valid state-issued driver's license is required; other licenses may be required by applicable law to operate a company vehicle.
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
- Ability to stand for extended periods, work in tight spaces, and bend and twist the body.
- Ability to use hand tools and power tools safely and effectively.
- Ability to operate a motor vehicle in accordance with applicable laws and agreement to monitoring through in-cab safety camera/video surveillance technology.
- Professionalism and a passion for outstanding customer service and exceeding customer expectations.
- Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
- Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
- Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
- Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
- Problem-solving and troubleshooting ability, independently and collaboratively.
- Ability to read, write, and interpret English and technical directions.
- Ability to communicate orally by phone and in writing through a computer or other electronic means.
- Ability to maintain a professional appearance and follow company dress code and PPE policies.
- Willingness and ability to maintain stable performance under professional or personal pressure or opposition, including time pressure and productivity measures.
Nice To Haves
- High school diploma, GED, or equivalent preferred.
Responsibilities
- Participate in paid hands-on and classroom training and apprenticeship.
- Observe and assist with auto glass installation and repair.
- Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
- Provide additional services and products.
- Study for and pass testing to become a Safelite-certified Technician, demonstrating installation proficiency, a positive attitude, and adherence to taught techniques.
- Safely operate company and customer vehicles and use company-issued tools and chemicals.
- Perform other duties as assigned.
- Comply with company policies and standards.
Benefits
- Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
- Opportunity to earn additional income when customers choose value-added products and services.
- Potential promotion in the first year, with career levels determined by performance metrics.
- Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
- Program to buy additional paid time off or sell unused time, up to 16 hours.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and tools and resources needed for success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
