Auto Damage Trainee (Field)

GEICO•Fairfax, VA

4d•$32 - $50•Onsite

About The Position

As a Field Auto Damage Trainee at GEICO, you will help customers after an accident by inspecting and assessing vehicle damage, estimating repair costs, negotiating equitable settlements, and coordinating with body shops, rental companies, and parts providers. You will consult with involved parties, review insurance contracts, inspect vehicles, write estimates, manage rental cars, and resolve customer concerns to support a positive customer experience. The role includes GEICO’s paid trainee program, with three weeks of required hands-on training at its Ashburn, Virginia facility and two weeks at a field training center in New York, Texas, or California. Mentors, licensing support, continuing education, and eLearning courses are provided. A GEICO fleet vehicle is assigned for work in the Loudoun County/Fairfax, Virginia area. The listed starting compensation is $32.05 per hour ($64,575 annually); the stated annual salary range is $32.05–$50.36, with final compensation determined by factors including experience, education, training, work location, and business considerations.

Requirements

High school diploma or GED.
Valid driver’s license that meets company underwriting guidelines.
Strong customer service, interpersonal, problem-solving, and empathy skills.
Adaptability, attention to detail, and ability to prioritize and multitask across platforms.
Availability to work evenings, weekends, and holidays.

Nice To Haves

Customer-facing experience.
Experience in high-volume call centers with KPIs and measurable goals.
Active adjuster’s license; training and exam fees are provided.
College degree.

Responsibilities

Inspect and assess vehicle damage.
Estimate vehicle repair costs and write estimates.
Negotiate equitable settlements.
Consult with involved parties and review insurance contracts.
Manage rental cars.
Partner with body shops, rental companies, and parts providers.
Resolve customer concerns and support a positive customer experience.
Work in the Loudoun County/Fairfax, Virginia area using an assigned GEICO fleet vehicle.

Benefits

Medical, dental, vision, and flexible spending account benefits starting on Day 1.
Paid time off accrued immediately.
13 paid holidays annually: 8 fixed and 5 floating.
401(k) with up to 6% match, vested immediately.
GEICO Strive upfront tuition assistance of up to $5,250 annually.
Licensing and continuing education at no cost.
Paid trainee program and mentorship.
Hundreds of eLearning courses.
Certification assistance.
Competitive pay and flexibility to support well-being and future.