Auto Claims Desk Adjuster Hybrid - Liberty Lake, WA
About The Position
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Liberty Lake, WA office, with additional in-person training requirements for the first 6 months. The ideal candidate thrives in a high-volume, fast-paced environment and enjoys a role where no two days are alike. As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. Strong organizational skills, time management expertise, problem-solving abilities, and a passion for helping others are essential. The role involves speaking to and engaging customers who have recently been in an auto accident and need assistance, emphasizing a customer-centric approach. You would be a great fit if you are an empathetic service professional who uses customer centricity and problem-solving skills to assure customers. You will represent the Liberty brand and believe in delivering on our promises. You are a reliable teammate who adapts well to different environments, schedules, and customer needs. Integrity is in your nature, and you sincerely care that customers receive what they paid for and need.
Requirements
- Engaging, outgoing personality and passion for helping customers.
- Ability to think critically, use resources, and seek answers when needed in a virtual environment.
- Excellent oral, written, decision-making, and organizational skills.
- Strong typing and multi-tasking capabilities in a structured paperless work environment.
- Strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- Must reside within 50 miles of the Liberty Lake, WA office.
- Only open to US based employees.
Nice To Haves
- College degree preferred.
- 1-3 years of related customer service experience or applicable insurance knowledge.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Manage multiple moving pieces within the claims process.
- Engage with customers who have been in an auto accident and need assistance.
- Represent the Liberty brand and deliver on promises.
- Adapt to different environments, schedules, and customer needs.
- Ensure customers receive what they paid for and need.
Benefits
- Paid training and licensing.
- Comprehensive benefits.
- Workplace flexibility.
- Professional development opportunities.
- Opportunities provided through Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
