Auto Claims Desk Adjuster Hybrid - Lake Mary, FL
About The Position
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Lake Mary, FL office, with additional in-person training requirements for the first 6 months. We are looking for positive, high-energy, passionate customer service professionals who thrive in a high-volume, fast-paced environment where no two days are alike. As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. This role requires strong organizational skills, expertise in time management, and a passion for problem-solving and helping others. You will be speaking to and engaging customers who have just been in an accident and need assistance, embodying our commitment to treating customers as we would want to be treated.
Requirements
- Engaging, outgoing personality and passion for helping customers.
- Able to think critically, use resources and seek answers when needed in virtual environment.
- Excellent oral, written, decision-making and organizational skills.
- Strong typing and multi-tasking capabilities in a structured paperless work environment.
- Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- Must reside within 50 miles of the Lake Mary, FL office.
- 1-3 years of related customer service experience or applicable insurance knowledge.
Nice To Haves
- College degree preferred.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Manage multiple moving pieces within the claims process.
- Engage with customers who have been in an auto accident and require assistance.
- Represent the Liberty brand and deliver on the company's promise to customers.
- Adapt to different environments, schedules, and customer needs.
- Handle and process claims using multiple systems.
- Utilize critical thinking, resources, and seek answers when needed in a virtual environment.
Benefits
- Paid training and licensing included.
- Comprehensive benefits.
- Workplace flexibility.
- Professional development opportunities.
- Opportunities provided through Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
