Auto Claims Desk Adjuster Hybrid - Suwanee, GA
About The Position
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Suwanee, GA office, with additional in-person training requirements for the first 6 months. As a licensed claims adjuster, you will be fulfilling the promise made to customers by working with those who have been in an auto accident and need assistance. You will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. This role requires strong organizational skills, expertise in time management, problem-solving abilities, and a passion for helping others. The primary function involves speaking to and engaging customers who have just been in an accident and need help. The company strives to treat customers as they would want to be treated.
Requirements
- Engaging, outgoing personality and passion for helping customers.
- Able to think critically, use resources, and seek answers when needed in a virtual environment.
- Excellent oral, written, decision-making, and organizational skills.
- Strong typing and multi-tasking capabilities in a structured paperless work environment.
- Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- Must reside within 50 miles of the Suwanee, GA office.
Nice To Haves
- College degree preferred.
- 1-3 years of related customer service experience or applicable insurance knowledge.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Manage many moving pieces within the claims process.
- Skillfully pick up the phone when a claim is received.
- Use customer centricity and problem-solving skills to assure customers.
- Represent the Liberty brand and deliver on the company's promise.
- Adapt well to different environments, schedules, and the varying needs of customers.
- Ensure customers get exactly what they paid for and need.
Benefits
- Paid training and licensing.
- Comprehensive benefits.
- Workplace flexibility.
- Professional development opportunities.
- Opportunities provided through Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
