Auto Claims Desk Adjuster Hybrid - Chandler, AZ

Liberty Mutual InsuranceChandler, AZ
$46,000 - $70,000Hybrid

About The Position

Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Chandler, AZ office, and the candidate must reside within 50 miles of the office. Additional in-person training is required for the first 6 months. This role is for positive, high-energy, passionate customer service professionals who thrive in a high-volume, fast-paced environment. As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. Strong organizational skills, time management expertise, problem-solving abilities, and a passion for helping others are essential. The job involves speaking to and engaging customers who have just been in an auto accident and need assistance.

Requirements

  • An engaging, outgoing personality and passion for helping customers.
  • Ability to think critically, use resources, and seek answers when needed in a virtual environment.
  • Excellent oral, written, decision-making, and organizational skills.
  • Strong typing and multi-tasking capabilities in a structured paperless work environment.
  • Strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
  • General understanding of overall claim operations and key stakeholders.
  • Must reside within 50 miles of the Chandler, AZ office.
  • Only open to US based employees.

Nice To Haves

  • College degree preferred.
  • 1-3 years of related customer service experience or applicable insurance knowledge.

Responsibilities

  • Guide insureds and claimants through the auto claims process from start to finish.
  • Manage multiple moving pieces within the claims process.
  • Engage with customers who have been in an auto accident and require assistance.
  • Represent the Liberty brand and deliver on the company's promise to customers.
  • Adapt to different environments, schedules, and customer needs.
  • Ensure customers receive what they paid for and need.

Benefits

  • Paid training and licensing
  • Comprehensive benefits
  • Workplace flexibility
  • Professional development opportunities
  • Opportunities provided through Employee Resource Groups
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