Auto Claims Desk Adjuster Hybrid - Suwanee, GA
About The Position
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Suwanee, GA office, with additional in-person training requirements for the first 6 months. The ideal candidate thrives in a high-volume, fast-paced environment and enjoys a role where no two days are alike. We are looking for positive, high-energy, passionate customer service professionals. As a licensed claims adjuster, you will be fulfilling the promise made to customers by working with those who have been in an auto accident and need assistance. In this role, you will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. Strong organizational skills, time management expertise, problem-solving abilities, and a passion for helping others are essential. The role involves speaking to and engaging customers who have just been in an accident and need help.
Requirements
- An engaging, outgoing personality and passion for helping customers.
- Able to think critically, use resources and seek answers when needed in virtual environment.
- Excellent oral, written, decision-making and organizational skills.
- Strong typing and multi-tasking capabilities in a structured paperless work environment.
- Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- Must reside within 50 miles of the Suwanee, GA office.
- 1-3 years of related customer service experience or applicable insurance knowledge.
Nice To Haves
- College degree preferred.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Manage many moving pieces within the claims process.
- Speak to and engage customers who have just been in an accident and need help.
- Represent the Liberty brand and deliver on the company's promise.
- Adapt to different environments, schedules, and the varying needs of customers.
- Handle and process claims using multiple systems.
- Utilize critical thinking, resources, and seek answers when needed in a virtual environment.
Benefits
- Paid training and licensing included.
- Comprehensive benefits.
- Workplace flexibility.
- Professional development opportunities.
- Opportunities provided through Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
