Auto Casualty Claims Specialist

Warrior Insurance Network•Oak Brook, IL

About The Position

The Auto Casualty Claims Specialist investigates and settles automobile bodily injury claims, including complex liability claims requiring additional investigation and verification. The role handles casualty claims involving severe injuries, extended disability, bodily injury, and coverage-related litigation. The specialist reviews assigned files and determines an appropriate course of action, conducts thorough investigations, maintains accurate claim documentation, processes bodily injury and coverage claims according to office procedures, and prepares claim evaluations for settlement authority. The position works with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer, and may perform other assigned duties.

Requirements

  • Three to five years of auto bodily injury or casualty claims experience.
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, written, organizational, and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.

Nice To Haves

  • Non-standard auto claims experience.

Responsibilities

  • Review each assigned file and determine an appropriate course of action using technical knowledge and experience to support final loss disposition.
  • Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability status, and applicable damages.
  • Process bodily injury and coverage claims in accordance with established office procedures.
  • Work with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
  • Research case and statutory law to conduct proper claim investigations.
  • Document policy status, coverage, liability, and damages on all claims, and notify the reinsurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Handle other duties as assigned.

Benefits

  • Competitive salaries
  • Training and development
  • Medical, dental, and vision reimbursement
  • Short-term and long-term disability insurance
  • Life insurance
  • Flexible spending account
  • Telemedicine benefit
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Wellness program
  • Company-sponsored events
  • Growth opportunities
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