(USA) Auto Care Center Coach

Walmart•Waco, TX

5d•$65,000 - $100,000•Onsite

About The Position

The Auto Care Center Coach drives sales and financial performance in the Auto Care Center and service area. The role oversees merchandise presentation, pricing, signing, inventory, budgeting, sales forecasting, and plans to achieve sales and profit goals. It provides customer assistance, explains automotive products and services, processes service orders, supports technician training and certification, and helps stage customer vehicles and coordinate workflow. The position maintains the Auto Care Center and automotive sales floor, including merchandise stocking, displays, pricing, equipment, claims and returns, supplies, and environmental disposal practices. It monitors OSHA compliance and customer safety. The Coach coordinates work and business initiatives, builds stakeholder relationships, measures results, addresses improvement opportunities, and promotes adaptability and continuous learning. The role also supervises and develops associates through hiring, training, mentoring, task assignment, recognition, and fostering belonging, while ensuring compliance with company policies, values, ethics, and procedures. Walmart describes its workplace expectations through Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The position is based at the Walmart location at 4320 Franklin Ave, Waco, Texas. The stated annual salary range is $65,000 to $100,000, with performance-based bonus awards and possible additional compensation based on location or role complexity.

Requirements

At least 2 years of experience in automotive service or a service-industry field.
At least 1 year of supervisory experience.
Valid driver's license.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Automotive Certification from Automotive Technical Institute.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience in automotive service or a related service-industry field.
Supervisory experience.
ASE Certification.

Responsibilities

Drive Auto Care Center and service-area sales and financial performance, including merchandise presentation, pricing, signing, inventory, budgeting, forecasting, and achievement of sales and profit goals.
Assist customers with purchasing decisions, merchandise location, products and services, customer concerns, requests, and service orders while maintaining a safe shopping environment.
Ensure technicians are trained and certified on service-related procedures; stage customer vehicles and assist with workflow as needed.
Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, removing damaged or outdated goods, organizing and cleaning displays, pricing and signing merchandise, securing high-shrink goods, maintaining equipment, and handling claims and returns.
Order, arrange, and organize merchandise and supplies; monitor environmental disposal practices, OSHA compliance, customer safety, and satisfaction.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate objectives, measure progress, and address improvement opportunities.
Supervise and develop associates through hiring, training, mentoring, assigning duties, recognizing contributions, and promoting belonging.
Ensure compliance with company policies and procedures and support company values, ethics, and standards by implementing action plans and providing guidance.
Promote collaboration, accountability, customer-first service, data-informed decisions, continuous improvement, learning, and adaptability.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program, with tuition, books, and fees covered for eligible associates.
Performance-based bonus awards and additional annual or quarterly performance bonuses.
Possible regional pay zone and complex-structure additional compensation.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.