(USA) Auto Care Center Coach

Walmart•Chippewa Falls, WI

4d•$65,000 - $100,000•Onsite

About The Position

The Auto Care Center Coach drives sales and financial performance in the Auto Care Center and service area. The role oversees merchandise receiving, stocking, presentation, pricing, signing, inventory levels, budgeting, sales forecasting, and plans to achieve sales and profit goals. It provides customer assistance, supports purchasing decisions, handles customer concerns, promotes products and services, and coordinates customer requests, service orders, technician training and certification, vehicle staging, and workflow. The Coach maintains the Auto Care Center, automotive sales floor, and service area by organizing merchandise and displays, pricing and signing products, maintaining equipment, handling claims and returns, ordering supplies, and monitoring environmental disposal and OSHA compliance. The role coordinates work and stakeholder relationships, measures progress toward goals, identifies improvement opportunities, and supports continuous learning. It also hires, trains, mentors, assigns work to, recognizes, and develops associates while promoting a safe, inclusive workplace and ensuring compliance with company policies, values, ethics, and procedures. The position is based at Walmart’s location at 2786 Commercial Blvd, Chippewa Falls, Wisconsin. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and potentially applicable pay differentials or complex-structure compensation. Walmart describes health, financial, paid-time-off, education, and other benefits; eligibility and terms may vary.

Requirements

At least 2 years of experience in automotive service or a service-industry field.
At least 1 year of supervisory experience.
Valid driver's license.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Automotive Certification from Automotive Technical Institute.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience in an automotive service or service-industry-related field.
Supervisory experience.
ASE Certification.

Responsibilities

Drive sales and financial performance in the Auto Care Center and service area, including merchandise management, pricing, inventory, budgeting, forecasting, and achievement of sales and profit goals.
Provide customer service, assist with purchasing decisions, resolve customer concerns, promote products and services, and maintain a safe shopping environment.
Create and process customer requests and service orders in accordance with company policies and procedures.
Explain automotive products and services, ensure technicians are trained and certified on service-related procedures, and support vehicle staging and workflow.
Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, removing damaged or outdated goods, organizing displays, pricing and signing merchandise, and maintaining equipment.
Handle customer and merchandise claims and returns; zone the area; order and organize merchandise and supplies.
Monitor environmental disposal, including batteries, tires, and oil, and ensure OSHA compliance, customer safety, and satisfaction.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address opportunities for improvement.
Hire, train, mentor, assign duties to, recognize, and develop associates; promote belonging and high-performing teams.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote continuous improvement, learning, collaboration, accountability, customer-first service, and effective use of data and new technologies.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.