Auto Body Supervisor (2nd Shift)

Carvana•Rocklin, CA

About The Position

The Auto Body Supervisor is a front-line supervisor who directly manages and develops a team of hourly associates in an Inspection Center to achieve production targets. The role oversees vehicle movement and repair work, team performance, quality control, and adherence to company processes and safety standards. The supervisor partners with the Inspection Center General Manager on decisions to repair or reject inventory and trains associates to complete repairs effectively and efficiently. The position requires a high school diploma or GED, computer experience, functional expertise in at least one area of Carvana’s reconditioning process, and an understanding of current reconditioning processes and lean principles. Candidates must be at least 18 and have a valid driver’s license with a clean driving record. The role involves physical activity and work in shop conditions that may be cold, hot, noisy, wet, or expose employees to vehicle-maintenance fumes or odors. The position may require overtime, weekend work, and variable schedules.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends.
Ability to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee the assigned team’s day-to-day activities, assess strengths and weaknesses, and identify improvement opportunities and appropriate actions.
Engage, coach, develop, and performance-manage team members; provide feedback and demonstrate desired skills.
Create a positive work environment that encourages communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to apply Quality Control standards and complete repairs effectively and efficiently the first time.
Complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work conscientiously to reduce the risk of injuries from spills and other preventable shop hazards.
Manage multiple associates, including employee development and performance management.