Auto Body Shop Estimator

DARCARS Automotive Group•Fairfax, VA

About The Position

DARCARS Collision of Fairfax is hiring an Auto Body Shop Estimator to inspect and appraise customer vehicles, determine repair costs, and support repairs billed to insurance claims or customer accounts. The role works directly with customers and insurance companies to help ensure a seamless repair process and provide excellent customer service.

Requirements

  • At least 3 years of previous automotive estimator experience.
  • Knowledge of major insurance program protocols and ability to upload estimates and images that meet those standards.
  • High school degree or equivalent.
  • At least 18 years of age.
  • Valid driver’s license.
  • Ability to pass pre-employment screening, including a background check.

Nice To Haves

  • Prior experience as an estimator is highly preferred.
  • I-CAR or other industry training history.
  • Automotive certifications.

Responsibilities

  • Examine customer vehicle damage to identify structural, body, mechanical, or interior damage.
  • Estimate repair costs, including supplies, parts, and labor.
  • Calculate customer payments, including deductibles for repaired items.
  • Manage customers’ claims by obtaining insurance company estimates and reviewing them with insurance adjusters.
  • Explain estimates and expected vehicle return timing to customers.
  • Maintain high-quality repairs and minimize comebacks.
  • Conduct spot checks of completed jobs for thoroughness and quality.
  • Reconcile and prepare final invoices that match approved estimates.
  • Follow other instructions and perform other duties and responsibilities as requested by a supervisor.

Benefits

  • Paid manufacturer training.
  • Paid I-CAR training.
  • Comprehensive benefits plan, including 401(k).
  • Employee discounts on vehicle purchases, parts, and service repairs.
  • PTO and paid holidays.
  • Opportunities to join community service initiatives.
  • Internal career advancement opportunities.
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