Audiovisual Technician (As Needed)

Asian Art Museum • San Francisco, CA

4d • Onsite

About The Position

The Asian Art Museum of San Francisco is seeking a passionate and detail-oriented Audio Visual Technician (On-Call/As Needed) to join their dynamic Audio Visual team. This hands-on role involves setting, operating, and striking audio visual equipment, providing technical support, and client service for events and programs. The technician will work alongside expert full-time staff to ensure skilled and technically precise event production. The museum's mission is to celebrate, preserve, and promote Asian and Asian American art and cultures for local and global audiences, serving as a forum for exchanging ideas, collaboration, and imagination. This is an opportunity to join an organization that values creativity, teamwork, collaboration, and inclusion, surrounded by a diverse, talented, and enthusiastic group of colleagues. The Audio Visual Technician (as needed/on-call) provides assistance to the Audio Visual department during periods of peak workload or on special projects and must be open to temporary assignments with varying hours and days.

Requirements

• Two (2) years of related work experience performing audiovisual services, preferably in a museum or institution of higher learning; or an equivalent combination of education, training, and experience.
• Experience with technical supervision during Zoom meetings, webinars and other platforms.
• Working knowledge of all types of microphones; portable sound systems; video projection; flat screen displays; Windows™ and Apple™ operating systems; computer-based presentation programs, such as PowerPoint and Keynote; lighting equipment; staging equipment; safety procedures for handling and storage of audiovisual equipment and electrical loads.
• Knowledge and experience with video conferencing platforms like Zoom, Facetime, WebEx, etc.
• Ability to operate and maintain a broad variety of audiovisual equipment including video cameras and video conferencing equipment and software.
• Ability to report to work on short notice and to work evening and weekend hours; maximum flexibility is required.
• Ability to move heavy equipment and lift up to 50 lbs.
• Excellent interpersonal, problem solving, and customer service skills.
• Punctual, dependable, and conscientious; reliable and trustworthy; detail-oriented; must present a professional appearance at all times.
• Conscientious self-starter with proven ability to manage and independently prioritize multiple tasks while ensuring timely, high quality outcomes.

Nice To Haves

• Understanding of digital video editing, computer software, programs and devices that performing artists may utilize is a plus.
• Video streaming experience is a plus.
• Experience in equipment repair is a plus.
• A familiarity with world music and traditional instruments is a plus.

Responsibilities

• Set/Operate/Strike audio visual equipment including but not limited to audio mixers (analog and digital), microphones, portable and installed sound systems, video cameras, fastfold screens, projection, video playback, lighting, setting risers.
• Provide customer service and maintain a front-line demeanor, representing the museum during public programs, lectures, meetings, special and rental events.
• Provide technical assistance to performance groups through careful audio mixing, use of stage monitors and microphone selection and placement.
• Assist clients with computers and presentation software, such as PowerPoint, Keynote, VLC, QuickTime and virtual meeting platforms such as Zoom, Facetime, WebEx and Streamyard.
• Act as technical coordinator for Zoom, Streamyard and other online platforms on an assigned basis to support Public Programs, Members Special events, etc.
• Assist the AV Manager and the Digital Team in the maintenance and troubleshooting of digital displays in non-gallery public areas and a limited number of exhibition interactive displays.
• Maintain the safety of staff, patrons, and other guests in all audiovisual installations; work closely with supervisor, event staff, engineering, security, and outside contractors to ensure compliance with established event guidelines and appropriate use of the facility.
• Assist staff with technical support, resolving issues or documenting and reporting them to fulltime IT staff.
• Verify equipment is in good working order prior to each event; make spot repairs as needed, pulling & identifying faulty gear for inspection and repair.
• Return and store equipment in assigned locations; make improvements to storage and recycling of equipment, in conjunction with supervisor.
• Assist with inventory control and inspection.
• Maintain communications with event staff and perform related duties as required including working with security for emergency and safety protocols.
• Install/remove speakers, projection, computers, display monitors and other hardware (including cabling) in offices and other non-gallery spaces in the facility.
• Perform other duties as assigned.

Benefits

• This position is represented by Local 1021, Service Employees International Union (SEIU) and new hires start at step 1 of the wage range: $31.1975 / hour.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed