About The Position

This future-opportunities posting is intended to connect with qualified Audiologists or Hearing Instrument Specialists interested in roles in the Twin Cities Metro area. It is not associated with a currently available position; applicants may be considered for future openings as business needs arise. The role provides a quality Patient Journey Experience by testing and diagnosing hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up services, and helping maintain a successful and profitable office. The position is with Northland Hearing Centers, Inc. (Starkey Retail), a wholly owned subsidiary of Starkey Laboratories, Inc. Starkey Retail emphasizes patient-focused care, innovative hearing technology, professional growth, knowledge-sharing, and a coordinated team approach. The position administers hearing tests according to Starkey clinical protocols and applicable laws, conducts product sales according to Starkey sales protocols, and collaborates with a Regional Manager or Director on office financial management. Compensation includes a performance-based commission opportunity with no guaranteed payout. The stated annual starting salary ranges are $65,140–$86,000 for an Audiologist and $65,140–$84,000 for a Hearing Instrument Specialist; starting pay may depend on geography, skills, education, experience, and other qualifications.

Requirements

  • Valid state licensure in good standing.
  • Knowledge of patient management software, NOAH, and Inspire OS.
  • Ability to organize and execute a plan.
  • Good problem-solving and analytical abilities.
  • Good communication, organizational, and interpersonal skills.

Responsibilities

  • Ensure the Patient Journey Experience is the top priority.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Conduct sales of hearing aids and accessories according to Starkey sales protocol.
  • Collaborate with the Regional Manager or Director to oversee office financial management.
  • Test and diagnose hearing loss, fit and sell hearing products and accessories, counsel patients, and provide follow-up services.
  • Help maintain a successful and profitable office.

Benefits

  • Health/medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Paid sick time and paid sick and safe time
  • Six paid holidays annually
  • 401(k) retirement plan with company contributions
  • Company-paid life insurance and life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Access to telemedicine services
  • Performance-based commissions, with no guaranteed payout
  • Marketing and administrative support at local and corporate levels
  • Professional development and training
  • Advancement opportunities
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