Ark Encounter Admissions Specialist Full Time

Answers In Genesis Group•Williamstown, KY

14h

About The Position

The Attraction Admissions Specialist creates a frictionless guest experience from the front gate through guest drop-off at the attraction. Work may include parking, ticketing, and loading and unloading buses. The role supports entry-timing goals and provides information for continuous improvement. It offers opportunities for spiritual, personal, and professional development, with a career path intended to support professional growth. The specialist is expected to represent Answers in Genesis’s mission and message in an effective, God-honoring manner and demonstrate its SERVE Core Values (Serve, Equip, Relate, Value, Engage) when interacting with internal and external customers.

Requirements

Agree with and be able to sign the Answers in Genesis Statement of Faith.
Maintain a personal relationship with Jesus Christ.
Regularly attend a local Bible-believing church.
Demonstrate friendly and courteous customer-service skills.
Be assertive when directing traffic flow and giving directions to large crowds.
Have basic math skills and accuracy in cash and financial transactions with guests.
Have organizational skills, including rotating date-sensitive inventory and cleaning.
Be able to stand and move throughout the attraction for the entire shift.
Be able to perform duties in varied temperatures and weather conditions, including extreme heat or cold, wind, rain, and snow.
Be able to bend and lift between 25 and 75 pounds.
Arrive punctually at workstations at scheduled times.
Complete an online application.
Provide salary requirements, a salvation testimony, a creation-belief statement, and confirmation of agreement with the AiG Statement of Faith.
Complete a background check and pre-employment drug screen.

Responsibilities

Promote the mission and standards of Answers in Genesis.
Create a SERVE-culture environment in all work.
Approach tasks with a second-mile mindset and prioritize personal integrity in interactions and assignments.
Provide excellent guest service and create a frictionless experience throughout the attraction visit.
Work at attraction entry or exit points, admissions ticketing windows, bus-loading areas, and parking lots as assigned.
Greet and direct guests, answer questions about the attraction and events, and provide wayfinding assistance.
Proactively engage guests to direct and enforce traffic flow.
Assist guests with renting wheelchairs, strollers, and other mobility devices.
Perform other duties and responsibilities assigned by management.