Ark Encounter Admissions Specialist Full Time

ANSWERS IN GENESIS GROUP•Williamstown, KY

2d•Onsite

About The Position

The Admissions Specialist creates a frictionless guest experience at the Ark Encounter, supporting guests from the front gate through drop-off at the attraction. Workstations may include attraction entry and exit points, admissions ticketing windows, bus loading areas, and the parking lot. The role includes parking, ticketing, and loading and unloading buses, while helping meet entry timing goals and providing information that supports continuous improvement. The position offers a career path aligned with professional growth goals, as well as opportunities for spiritual, personal, and professional development. The specialist is expected to reflect Answers in Genesis’ SERVE core values—Serve, Equip, Relate, Value, and Engage—and represent its message and mission in an effective and God-honoring manner when interacting with internal and external customers.

Requirements

Agree with and be able to sign the Answers in Genesis Statement of Faith.
Maintain a personal relationship with Jesus Christ and regularly attend a local Bible-believing church.
Demonstrate friendly, courteous customer-service skills.
Be assertive when directing traffic flow and giving directions to large crowds.
Have basic math skills and accuracy in cash and financial transactions with guests.
Have organizational skills, including rotating date-sensitive inventory and cleaning.
Be able to stand and move about throughout the attraction for the entire shift.
Be able to perform duties in varied temperature and weather conditions, including extreme heat or cold, wind, rain, and snow.
Be able to bend and lift between 25 and 75 pounds.
Arrive punctually at scheduled workstations.
Complete an online application and provide a salary requirement, salvation testimony, creation belief statement, and confirmation of agreement with the Answers in Genesis Statement of Faith.
Complete a background check and pre-employment drug screen.

Responsibilities

Promote the mission and standards of Answers in Genesis.
Create a SERVE-culture environment in all work.
Approach tasks with a second-mile mindset and prioritize personal integrity in interactions and assignments.
Provide excellent guest service and create a frictionless experience throughout guests’ visits.
Greet and direct guests, answer questions about the attraction and events, and provide wayfinding assistance.
Proactively engage guests to direct and enforce traffic flow.
Assist guests with renting wheelchairs, strollers, and other mobility devices.
Work at attraction entry and exit points, admissions ticketing windows, bus loading areas, and the parking lot as assigned.
Perform other duties and responsibilities assigned by management.